If there is one thing that businesses must always try to read, it is the reaction of their customers towards their products and services. It is by determining this that a business would be able to improve as it tries to satisfy its customers. Customer service experience is indeed an urgent concern for any business… Continue reading Rell Hayes Customers Facts Infographic
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A thought for the budget traveller
On March 7th, 2007, 21 people died on Garuda flight 200. It is amazing that the pilot who ignored 15 flight control warnings, yet still continued to land an aeroplane, that was in excess of 79 knots over the recommended landing speed, was ultimately exonerated by the High Court of Indonesia. How the hell can… Continue reading A thought for the budget traveller